1 Acceptance of Terms
Welcome to Callora, a mobile CRM app for sales teams developed by Prydio ("Prydio", "we", "our", or "us"). By downloading, installing, or using Callora (the "App"), you agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, do not use the App. These Terms constitute a legally binding agreement between you and Prydio.
Short version: Use Callora responsibly and legally. Don't use it to harm others. We reserve the right to suspend accounts that violate these terms.
2 Eligibility
To use Callora, you must:
- Be at least 13 years of age (or 16 in certain jurisdictions, such as the EU).
- Have the legal capacity to enter into a binding agreement.
- Not be prohibited from receiving services under applicable laws.
- Not have had a Callora account previously terminated for violating these Terms.
If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
3 Your Account
When you create an account with Callora, you agree to:
- Provide accurate, current, and complete information during registration.
- Keep your account credentials secure and confidential.
- Promptly notify us at [email protected] of any unauthorized use of your account.
- Be responsible for all activity that occurs under your account.
- Not share your account with or transfer it to any other person.
Prydio is not liable for any loss or damage arising from your failure to keep your account secure.
4 Acceptable Use
You agree to use Callora only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the App to harass, threaten, bully, or harm any individual or group.
- Send spam, unsolicited messages, or engage in phishing.
- Transmit malware, viruses, or any malicious code.
- Use the App for illegal activities, including fraud or money laundering.
- Attempt to gain unauthorized access to our systems or other users' accounts.
- Reverse engineer, decompile, or disassemble any part of the App.
- Use automated tools to scrape, crawl, or extract data from the App.
- Impersonate any person or entity or misrepresent your affiliation.
- Violate any applicable local, national, or international law or regulation.
Violation of these rules may result in immediate suspension or termination of your account without notice.
5 User Content
Callora allows you to send messages and make calls. You retain ownership of all content you create and share ("User Content"). By using Callora, you grant us a limited, non-exclusive license to process your User Content solely to provide and improve the service.
You are solely responsible for your User Content. You represent and warrant that:
- You own or have the necessary rights to share your User Content.
- Your User Content does not violate any third-party rights, including intellectual property or privacy rights.
- Your User Content does not contain illegal, harmful, or offensive material.
We reserve the right to remove User Content that violates these Terms or applicable law.
6 Intellectual Property
All rights, title, and interest in and to Callora — including its design, features, code, branding, and content produced by Prydio — are and remain the exclusive property of Prydio.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.
You may not copy, modify, distribute, sell, or lease any part of our App or its content without our express written permission.
7 Privacy
Your use of Callora is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Callora, you consent to the data practices described in our Privacy Policy.
8 Termination
You may delete your account and stop using Callora at any time through the app settings.
We reserve the right to suspend or terminate your account, with or without notice, if we believe you have violated these Terms, engaged in harmful conduct, or for any other reason at our sole discretion.
Upon termination, your right to use the App will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property, disclaimers, and limitations of liability.
9 Disclaimers
Callora is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- We do not guarantee that the App will be uninterrupted, error-free, or completely secure.
- We are not responsible for the content of messages sent by other users.
- Call quality may depend on your network connection and device, which are outside our control.
10 Limitation of Liability
To the fullest extent permitted by applicable law, Prydio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of Callora, including but not limited to loss of data, loss of profits, or damage to goodwill.
Our total liability to you for any claim arising out of or relating to these Terms or the App shall not exceed the amount you paid us (if any) in the 12 months preceding the claim.
11 Changes to Terms
We may modify these Terms at any time. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify you via in-app notification or email for significant changes.
Your continued use of Callora after changes are posted constitutes your acceptance of the revised Terms.